Intelligent Information Interactions for Tourism Destinations

This paper presents a model supporting intelligent interactions of tourists with other tourists and locals and the tourism information of a particular Destination before, during and after the trip. The approach tries to bridge the “Community Gap” which is the lack of interactions among tourists and between tourists and locals at a particular Destination. Community interactions are very important both for prospective visitors and for Destinations for many reasons including, greater independence and self-planning in the visit’s design, exploitation of the local society knowledge about the Destination, as well as promotion of regional policies and collective purchases of services from prospective visitors. Modern information technology has become ubiquitous, supporting visitors with a variety of devices ranging from handy devices, to Community Walls, to paper interfaces, to home PCs. The paper focus in the description of the knowledge bases and their capabilities for intelligent interactions for supporting tourism communities at Destinations.